Tech Support

Remote Support

To report a system outage please call 1-888-943-4440 Ext. 5.
Please also use this number for all tech support issues.

Save yourself a phone call!
Before contacting technical support please reset your connection and check to see if that resolves your problem.

Please try this first as we will ask you to try it if you haven’t already done so!

RESET YOUR CONNECTION BY FOLLOWING THESE STEPS:

  1. Shut down your computer.
  2. Unplug the CPE from the wall.
  3. Wait 30 seconds then plug the power to the CPE back in.
  4. Wait another 30 seconds
  5. Restart your computer and try the connection.

If this has not solved your issue please call 1-888-943-4440

CPE Plug Examples

 

 

You can also email a Freedom Wifi Technician

support@freedom-wifi.com